Clinical Training Manager

Manager, Clinical Systems & Training

PHI Health is seeking a dynamic and driven individual to join our life‑saving team. As the leading air ambulance provider in the United States, PHI Health delivers top‑tier emergency medical services with unmatched speed and efficiency. Your role will play a crucial part in orchestrating seamless operations that keep our advanced fleet soaring and our patients safe.

PHI Health transports more than 22,000 patients each year from over 80 bases across the country, while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety.

Reporting to the Director of Clinical Standards, the Manager of Clinical Systems & Training provides enterprise leadership for clinical education and administrative systems. The role oversees Clinical Academy locations, develops and evaluates training curricula, ensures regulatory compliance, directs clinical technology platforms, and maintains clinical manuals and administrative workflows.

• Oversee operations of Clinical Academy locations, ensuring consistent delivery of training and simulation.
• Develop and implement strategic plans for initial and recurrent training curricula.
• Ensure compliance with all regulatory and accreditation standards by maintaining training and administrative records for auditing and quality assurance.
• Coordinate with other departments to align training and technology programs with overall organizational goals.
• Manage budget and resources for the training department to optimize costs and effectiveness.
• Foster a culture of continuous professional development by facilitating growth opportunities for clinicians, senior staff, and trainers.
• Oversee and manage clinical technology platforms, including the Learning Management System (LMS), Quality Management System, training management systems, and digital publications.
• Drive innovation in clinical education by monitoring industry trends, applying evidence‑based practices, and implementing new teaching methods and technologies.
• Advocate for funding and partnerships to support the expansion and enhancement of training and technology initiatives.
• Develop and analyze clinical informatics and data visualization tools to evaluate training effectiveness, measure quality outcomes, and drive continuous improvement.
• Lead clinical project management activities, including planning, monitoring, documentation, and reporting on standards initiatives.
• Travel as required to PHI locations to provide oversight of training delivery, simulation, and clinical evaluations, ensuring consistent standards and compliance across the enterprise.

• Registered Nurse, Paramedic, Respiratory Therapist or equivalent with current licensure in the state of residence.
• Minimum of three years of direct patient care experience, with transport experience preferred.
• At least two years of management or leadership experience in a clinical setting.
• Prior experience in clinical training and simulation highly desirable.
• Bachelor’s degree required; advanced degree in a clinical or administrative discipline preferred.
• Excellent writing, speaking, and communication skills.
• Strong analytical skills for effective decision‑making and problem‑solving.
• Exceptional human relations and interpersonal skills to manage and motivate the training team.
• Proficient with Microsoft 365 business applications.
• Demonstrated success in administration and delivery of technology‑based processes and programs.
• Current Basic Life Support (BLS) certificate or equivalent required.
• Specialty certification or a graduate certificate in a clinical or administrative discipline preferred.
• Certification as a Healthcare Simulation required within two years of hire.
• Demonstrated ability to develop strategic plans and manage budgets within a clinical education setting.
• Pass pre‑placement drug screen, background screen, and licensure verification.
• Position is designated Safety Sensitive for the Arizona Medical Marijuana Act.
• Travel required to various PHI locations for oversight of training…