Referral Coordinator

Advanced Spine And Pain (ASAP) provided pay range

This range is provided by Advanced Spine And Pain (ASAP). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $22.00/hr

Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board‑certified specialists, and our non‑physician providers typically have years of experience in interventional pain management.

ASAP is committed to whole‑patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices.

Innovative Treatments
:
We offer cutting‑edge, minimally‑invasive procedures designed to provide effective pain relief with limited downtime.

• Collaborative Environment
  :
  Our team of top specialists works together to provide the best medical care and experience to our patients.
• Patient‑Centered Care
  :
  We focus on individualized treatment plans to ensure optimal outcomes for our patients.

• Paid Time Off (PTO)
• Sick Time
• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Seven Paid Holidays

The Referral Coordinator is responsible for processing referrals, such as diagnostic tests, specialist referrals, etc. per insurance guidelines in a timely manner.

• Consistently maintain proper documentation within the EMR regarding the referrals & its details.
• Diligently notifying and following up with patients and external entities as needed within a timely manner regarding their referral(s).
• Responsible for scheduling and follow up with internal specialty referrals.
• Benefit verification, prior authorization submission and scheduling of internal radiology tests.
• Responsible for answering inbound phone calls in a pleasant manner.
• Responsible for establishing and maintaining positive relationships with external entities.
• Responsible for pulling and returning voicemails within 2 hours.
• Maintains HIPAA compliance.

• High school diploma / GED Certification.

• Three to five years’ work experience with referrals.

• Working knowledge of insurances and referral protocols.
• Strong office and computer skills, experience with paperless workflows.
• Prior use of practice management and EMR programs.
• Work independently while maintaining a positive attitude.

• Skilled communicator and ability to work effectively in resolving problems.
• Solid organizational skills.
• Exceptional attention to detail.

Mid‑Senior level

Full‑time

Health Care Provider

Medical Practices

Referrals increase your chances of interviewing at Advanced Spine And Pain (ASAP) by 2x