Benefit Enrollment Specialist - Desert Cove

Join to apply for the Benefit Enrollment Specialist - Desert Cove role at Terros Health

We are a mission‑driven, service‑orientated industry leader looking for a Benefit Enrollment Specialist to join our team of caring professionals in Phoenix, AZ. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.

In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes
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HOPE ~ HEALTH ~ HEALING

Terros Health made the list!!

Most Admired Companies of 2020, 2022 & 2023 as awarded by AZ Big Media.

Full‑Time Employed: 40 hours/week

Location:

10844 N 23rd Ave, Phoenix, AZ 85029

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, Including 401K

Generous PTO/Sick Time (4+ weeks in year
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As an Benefit Enrollment Specialist you will ascertain member benefits by interviewing members and assisting them with gathering all pertinent information for benefit application process. You will initiate, track and assist member benefits during and after the application process. Being detail‑orientated is an important requirement of the job, as you monitor the completion of financial member information, work with outside agencies and facilitate AHCCCS eligibility checks and monitoring.

In addition, you will train and assist case manager staff in the completion of application forms. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development.

• Meets individually with clients in need of benefit assistance. This includes, but is not limited to: AHCCCS applications, SSDI and SSI applications, benefits through Arizona DES (Food Stamps, Cash Assistance, other). Directly assists clients with completing necessary applications and monitors their status in application process.
• Provides information and guidance to clients related to insurance benefits, including Title XIX and Non‑Title XIX covered services, Medicare, Federal Marketplace, and other third party liability insurance.
• Maintains all required tracking spreadsheets related to client benefits and eligibility status as required by Terros Health, the RBHA and/or other contractors. Provides updated reports to Terros Health leadership as needed for submission to RBHA and/or other contractors per deliverable requirements.
• Ensures effective communication with clinical staff and provides timely notification of any change in a client’s benefit status to the clinical team and by Practice Manager.

• Multiple medical plans – including a no premium plan for employees and their families
• Multiple dental plans – including orthodontia
• Financial well‑being – 401(k) with a company match, interest‑free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development – including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage – Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Bilingual pay differential