Health Center Relations Specialist - South Mountain

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person’s health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

In the position as a Health Center Relations Specialist, you will have the opportunity to greet our clients and visitors, helping direct them to the appropriate staff members. As a medical front desk person, you will schedule appointments, collect new client information, receive client payments or co-payments and issue receipts as a variety of administrative tasks on a daily basis, making this career always interesting while performing in a fast‑paced environment.

Maintaining confidentiality is of the utmost importance! Not to mention maintaining office needs like supplies inventory, participating in clinical and/or administrative staff meetings, training and other activities. If you enjoy and are seeking a hands‑on administrative environment with a lot of opportunities to learn and grow with a personable and friendly outlook, this is the job for you.

HOPE ~ HEALTH ~ HEALING

Terros Health made the list!!

Most Admired Companies of 2020, 2022 & 2023 as awarded by AZ Big Media.

Terros Health is hiring a Health Center Relations Specialist for our South Mountain location, 3540

E. Baseline Rd. Ste 150, Phoenix, AZ 85042.

Full Time, Employment

WE WILL TRAIN YOU!

Flexibility to work – Monday – Friday 8:30 am – 5:30 pm

Minimum one‑year relevant front‑office customer‑facing and focused service experience in healthcare, hospitality (e.g., meeting or conventions, hotel), or banking is required. Front‑office experience in healthcare, behavioral health, dental or a medical office is preferred.

• Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
• Process the check‑in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto‑flow by completing a four‑point check.
• Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as Medicare, Medicaid, commercial plans, and various other types.

Apply with your resume roshealth.org

• Multiple medical plans — including a no premium plan for employees and their families
• Multiple dental plans — including orthodontia
• Financial well‑being — 401(k) with a company match, interest‑free medical line of credit, financial education, planning, and support
• 4 weeks of paid time off in the first year
• Wellness program
• Pet insurance
• Group life and disability insurance
• Employee Assistance Program for the whole family
• Personal and family mental and physical health access
• Professional growth & development — including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working advantage — employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Bilingual pay differential