Manager, EMS & Hospital Program

Department: PCH-MAIN | Base Hospital Operations

Location:

Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Category:
Director/Management

Posting #: 990757

Employee Type:
Full-Time

Posting

Note:

If you are a dynamic and experienced RN with a passion for leadership and a commitment to excellence in the pre-hospital setting, please consider an exciting opportunity to join our dynamic team as the Manager of EMS and Base Hospital Programs. This role will be responsible for the overall management of the base hospital program and EMS care coordination across all Phoenix Children’s Emergency Departments.

Key responsibilities include:

promoting and maintaining strong relationships with our EMS community partners as well as organizational stakeholders, ensuring compliance with all relevant state and regulatory standards, and supervising and coordinating activities of site base hospital coordinators to promote the delivery of quality pre-hospital care to support our growing team. The ideal candidate will bring strong communication and relationship development skills, financial and business acumen, and ability to lead teams in a dynamic environment.

This position is responsible for the management and organization of the Base Hospital Program and EMS services at Phoenix Children`s. The Manager, EMS and Base Hospital Program promotes the delivery of quality pre-hospital care through clinical practice, consultation, education, collaboration, leadership and research. Assumes accountability for coordinating the functions within the EMS and Base Hospital Program which includes: program planning and development, clinical practice/system coordination, developing and managing the operational budget, supervising personnel working within the department, providing feedback for those functioning as EMS responders, overseeing the quality and performance improvement activities, and providing education to the multidisciplinary personnel involved in pre-hospital care both within Phoenix Children's and other outside EMS agencies while maintaining compliance with all state guidelines.

Base Hospitals provide both administrative medical direction and on-line medical direction to certified emergency medical technicians at the advanced life support level which includes, but is not limited to, Paramedics. To become certified as an Arizona Base Hospital, submission of a Bureau approved application is required. Phoenix Children's is considered a specialty base hospital specifically for pediatrics.

• Arizona Department of Health Services (AZDHS) Base Hospital certification: collaborate with Medical Director on certification and biennial audit/re-certification; coordinate with pharmacy on EMS narcotic inventory, EMS refill, and EMS exchange program; orient Phoenix Children's ED physicians to Base Hospital policy, online medical direction, and EMS courtesy notification-designated phone; establish Base Hospital agreements and contracts with Legal/Risk; lead development and implementation of pre-hospital policies and protocols in coordination with the Medical Director and participate in bi-annual reviews.
• EMS Quality Assurance and Safety: develop and maintain quality metrics, conduct audits per guidelines, oversee EMS and Base Hospital programs; ensure data validity and drive performance improvements; provide peer review feedback and follow-up with EMS providers per NASEMSO guidelines; coordinate exposure notifications and transport data; participate in CQI collaboratives and hospital committees related to EMS/Base Hospital program.
• EMS Outreach and
  
  Education:
  
  coordinate paramedic learner and air ambulance clinical rotations; establish and maintain education/clinical agreements with paramedic schools and agencies; represent Phoenix Children's at EMS conferences; deliver continuing education events and credential approvals; coordinate physician training related to transport/EMS operations; manage orientation for ED Nurse Base Hospital/EMS communication workstations.
• Fiscal Management: prepare and manage operating budget; monitor revenue/expenses with accounting and billing; manage grant funds; stay current on…