Program Specialist

DEPT OF HEALTH SERVICES

Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules and flexible hours. We have positions that can fit any stage in your career, from entry to senior level.

We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Job Location:

Address: 150 N 18th Ave, Phoenix, AZ 85007

This Posting is for Current Internal ADHS Applicants ONLY.

$57,200

21

Hybrid

This Posting is for Current Internal ADHS Applicants ONLY.

The position, under the direction of the WIC Vendor Manager, coordinates vendor training, assists the retail grocer authorization processing of executed contracts; is responsible for the effective operations; coordinates and travels to conduct initial retailer on-site visits and point of sale certifications of vendors throughout Arizona. The position will also be responsible for their content areas of the annual WIC State Plan.

They will assist in all areas of the vendor authorization process as needed and coordinate with other WIC teams.

• Assist in the retail grocer program authorization processing to include, but not limited to: mailing of application package to interested retailers; tracking of all returned applications; verification of the Supplemental Nutrition Assistance Program (SNAP) authorization status through the Store Tracking and Redemption System (STARS) automation system; screening for incomplete information; evaluate competitive price data.
• Coordinate travel to and conduct on-site evaluations and point of sale certifications of applicants throughout the state for compliance with program's minimum stock requirements, sanitation, and eWIC readiness; coordinate contract execution; assemble and mail-out approved vendor packets; coordinate applicant denial notifications with Program Integrity Manager.
• Prepare documents for retailer applicant appeals, as needed; develop, coordinate and manage the printing of enrollment materials and forms; facilitate changes to the vendor application and evaluation process to include the option of online shopping.
• Facilitates data entry and quality control of vendor information into the HANDS computer system; maintain integrity of vendor records and contract files. Interprets documents submitted by vendor applicants to determine vendor authorization approval in consultation with the WIC Vendor manager.
• Conducts on-going analysis and design for system improvement and develop processes to adapt to emerging technology to allow the vendor authorization process to become more electronic based rather than paper based as regulations and statues allow. This includes assisting in Joint Application Development sessions, cooperates in review of business requirement documents, conducts testing, and updates standard works as needed.
• Conduct UPC collection in stores during designated periods and provide assistance and back up to the vendor authorization specialist.
• Represents the Arizona WIC program when providing technical assistance to retailer representatives throughout Arizona as well as HANDS Consortium Partners.
• Develops WIC policies and procedures that include EBT regulations as well as updated HANDS and vendor Web functionality regarding the WIC retailer authorization and prepares assigned chapters of the annual WIC State Plan.
• Adjusts all training materials to ensure it incorporates new policies, foods, and regulations, incorporating adult learning principles to make trainings engaging. Takes the lead on drafting and finalizing vendor alerts.
• Other duties as assigned as related to the position.

• Knowledge of:
  Ret…