Program Navigator

COMPANY OVERVIEW

Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV/AIDS in Arizona. At Spectrum Medical, we aim to create a welcoming environment for everyone. We encourage patients to “feel good here” by tailoring healthcare to their unique needs. Our services include primary care, gender-affirming care, and HIV and STI testing and treatment.

• Patients First, always
• Learn it. Own it. Do it
• One Team, One Community
• Relentless Improvement, Courageous Joy
• Pride in Every Person

The Pre‑Exposure Prophylaxis (PrEP) Navigator provides intensive care coordination, support, and services to current and prospective patients/clients of Spectrum Medical who wish to access PrEP to prevent HIV infection. This individual will implement a client‑centered approach with individuals, with a targeted focus on those utilizing the Spectrum Medical Programs related to PrEP. This position will assist Program patients/clients by providing HIV/STI testing, linkage to care, reduction of barriers to care, coordination with community agencies, and education.

• Complete screenings to identify readiness for PrEP Program services and other barriers to care.
• Assess benefits and insurance, and if needed, provide assistance to access payor programs.
• Provide Program‑specific education and counseling, as applicable.
• Work collaboratively with community partners to provide testing and linkage to care services in the community/offsite.
• Provide ongoing follow up to ensure medical and/or Program adherence.
• Maintain appropriate patient files and timely documentation of services utilizing the designated electronic health record (EHR) software.
• Establish working relationships with appropriate community resources in the areawho seek to send patients to Spectrum for PrEP.
• Assist the clinical team with individualized risk‑reduction counseling and support, as well as adherence strategies for targeted outreach interventions to optimize follow‑up.
• Assist in the development of tools that support best practices for patient care and testing.
• Assist in the development of materials promoting Program resources and services.
• Promote Spectrum Medical’s various Programs, including PrEP/PEP, STI & Hepatitis C Navigation Programs, Gender Affening Care Program, general clinical care, and any other programs/services that may develop.
• Participate in Spectrum Medical team activities including staff/department meetings, staffing, and other activities as identified by the Clinic Director.
• Participate in quality initiatives as requested.
• Participate in local and regional meetings/initiatives centered around various aspects of providing PrEP.
• Acquire and maintain strong knowledge of local, state, and national clinical best practices and community resources to ensure quality and effective service provision.
• Other duties as assigned by your supervisor.

• High School Diploma or equivalent
• 2 years of experience working in HIV prevention or care, medical care systems, diverse populations, and/or underserved communities.

• Bilingual; full fluency in both English and Spanish preferred but not required

• 2 years of experience working in HIV prevention or care, medical care systems, diverse populations, and/or underserved communities.
• Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred.

• Valid Driver’s License or other form of Real
• Must be able to obtain an Arizona Fingerprint Clearance Card during background check process. (Required)

• Demonstrate ability to function as a team member.
• Demonstrate ability to provide services with cultural competence especially regarding LGBTQ+ communities.
• Comfortable with public speaking and one‑on‑one interactions.
• Ability to drive to off‑site locations.
• Ability to work evenings and/or weekends.
• Community‑based work required.
• Demonstrate ability to administer rapid HIV tests through finger prick.
• Abilit…