Community Outreach Navigator

School Based West Valley
Phoenix, AZ 85012, USA

Southwest Behavioral & Health Services is one of Arizona’s oldest and largest non‑profit, community‑based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

We are seeking a Community Outreach Navigator to join our team at the Avondale Resource Center.

The Community Outreach Navigator will work in office Monday‑Friday, standard business hours (no evenings, weekends or holidays).

Job Preview at a Glance:

The Community Outreach Navigator serves as a central support with a wide range of ages. This staff member will provide crisis intervention, one‑on‑one support, psycho‑social prevention education and trauma‑informed training to staff. This staff member is responsible for assisting individuals to develop and implement their personal wellness program by providing support, education, and motivation.

Responsibilities:

• Provides one‑on‑one community‑based support to a caseload of members
• Leads psycho‑social prevention & wellness groups
• Assists with crisis intervention with walk‑in visitors
• Administers trauma‑informed training to team at Resource Center
• Works collaboratively with team to support individual service plans
• Provides accurate documentation of contact with members

Qualifications:

• Minimum of 21‑year of age
• Bachelor’s degree in related field plus one year of relevant experience
• Preferred:
  Personal Training Certification
• Valid AZ driver’s license, and Motor Vehicle clearance
• Ability to obtain fingerprint clearance card

What We Offer:

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life‑changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

SB&H is a drug‑free workplace, drug screening…