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Director, WIC

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Mountain Park Health Center
Full Time position
Listed on 2026-01-26
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Job Description & How to Apply Below

The Director of WIC ensures the WIC Program operates according to state and federal requirements and is responsible for the smooth and efficient day-day operation of MPHC’s clinical facilities.

ESSENTIAL FUNCTIONS
  • Ensures the WIC Program operates according to state and federal requirements.
  • Oversees management of the WIC Program at MPHC.
  • Oversees WIC grant to ensure:
  • Federal and State requirements are met.
  • Deliverables are completed quarterly and annually.
  • WIC Program integrity and MPHC policies are strictly adhered to.
  • Takes part in budget planning and resources allocations of the budget.
  • Participates in contract proposals, participate in WIC contract negotiations, and monitor compliance.
  • Reviews monthly WIC expenses for allowability and accuracy; collaborates with Finance Department in submitting CERs to ADHS.
  • Directs a growing staff of 75 plus employees adhering to MPHC policies and procedures.
  • Develops, reviews and updates MPHC policies and procedures to ensure compliance with local, state, and federal regulations and procedures.
  • Responsible for space planning and resource allocations.
  • Collaborates with the management team and/or designated staff to complete MPHC self- assessments for staff and delegating to staff, as needed.
  • Completes annual contract documents to provide WIC program services.
  • Attends required meetings including the WIC Partner’s meeting, Nutrition/Breastfeeding Coordinators meeting, and WIC Directors meetings.
  • Attends and facilitates monthly staff meetings and WIC clinic staff meetings.
  • Implements and monitors caseload management strategies.
  • Directs 3 WIC managers and one administrative assistant regarding responsibilities, resources, and scope of authority.
  • Monitors operations ensuring adherence to workflow and continuous improvement.
  • Provides leadership, direction, coaching, performance evaluation, and training to employees to ensure effective communication of MPHC policies and procedures, statutory requirements, and other position responsibilities.
  • Collaborates with leadership to work towards continuous quality improvement.
  • Ensures project deadlines and performance standards are met and monitors and approves expenditures.
  • Oversees and participates in the development of MPHC nutrition education and breastfeeding promotion and support plan.
  • Provides technical assistance and consultation to MPHC staff and other health professionals in nutrition services areas.
  • Ensures the Master Contact List is updated when changes occur then communicates to stakeholders.
  • Manages caseload distribution with an outreach plan, open access and appointment scheduling, and ensures waiting lists are sorted by priority.
  • Follows up on all vendor complaints regarding participants sent by the state agency.
  • Notifies the appropriate state agency of all claims of lost and/or stolen equipment.
  • Ensures designated staff prepare and present an annual review/evaluation for each staff member.
  • Is able to interact with internal staff as well as external contacts in a professional and respectful manner.
  • Maintains regular and predictable performance.
  • Performs other duties as assigned.
POSITION QUALIFICATIONS

Minimum Qualifications
  • An undergraduate degree from an accredited institution in Nutrition (e.g., Community Nutrition, Public Health Nutrition, Nutrition Education, Human Nutrition, or Nutrition Science) or a related field such as Home Economics or Biochemistry, with an emphasis in Nutritional Science. With prior approval from ADHS, number of years working in a WIC program may substitute for some years of education.
  • Previous WIC and/or community health experience
Preferred Qualifications
  • Preferred Registered Dietitian/Registered Dietitian Nutritionist (RD/RDN).
  • Preferred MBA or MA in Business.
  • Experience leading teams of 75 employees or more.
  • Experience with grant programs and or public health services.
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