Case Manager - Early Intervention Unit

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Job Location:

Address: Division of Developmental Disabilities (DDD) 8620 North 22nd Avenue, Phoenix, Arizona 85021; 290 East La Canada Boulevard, Avondale, 85323

Posting Details:

Salary: $52,000.00 - $56,000.00

Grade: 18

Closing Date: February 5, 2026

The Department of Economic Security, Division of Developmental Disabilities (DDD), seeks an experienced Case Manager 3 to join the Early Intervention Unit. DDD provides individuals with developmental disabilities and their families with services and supports that are flexible, high-quality, and member-driven to help individuals exercise their rights and engage in the community.

Would you like to be part of an amazing team that helps Arizonans thrive? DES is looking for individuals committed to service, community, and teamwork. To learn more about DES please visit des.az.gov. Come join the DES Team!

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include, but are not limited to:

• In compliance with requirements (including mandated timelines), drive vehicle to conduct home visits and meet with individuals/families to develop relationships and become familiar with family dynamics/priorities/resources/concerns/supports and make appropriate referrals to community agencies.
• Convene and facilitate multi-disciplinary Individualized Family Service Plan (IFSP) meetings (a minimum of every 6 months for every child) to support children with developmental disabilities and their families to work toward successful acquisition of outcomes within the child’s natural environment.
• Offer the family (at the IFSP) the AzEIP surveys; educate parents of their rights and responsibilities and procedural safeguards. Teach parent advocacy skills. Assist families with the grieving process when applicable. Collaborate directly with the Department Of Child Safety (DCS) in meeting a child’s needs while in the DCS system. Assess each child’s progress on a regular basis.

Knowledge in:

• Methods, procedures, and techniques used in the development of Individualized Family Service Plans.
• Health Insurance Portability and Accountability Act (HIPAA).
• Federal and State statutes and agency policies and procedures relating to the care and assistance of individuals with developmental disabilities.
• Principles and practices of case management.

Skills In:

• Initiating, developing, and maintaining member service plans.
• Oral and written communication.
• Conflict resolution.

Ability to:

• Work independently and within diverse work teams.
• Lead a team of Support Coordinators in the absence of the supervisor.
• Organize and manage caseload.
• Drive a motor vehicle.

The ideal candidate for this position will have:

• One year of experience working with people with Developmental Disabilities is preferred.

• A minimum of a Bachelor s degree in Early Childhood, Early Child Special Education, Family Studies, OR a Bachelor s degree in a closely related field (e.g., Psychology, Social Work, Elementary Education, or Sociology) with review of course and approval by ADES/ AzEIP; OR if hired in the AzEIP system as a Service Coordinator before July 1 2001, documentation of continued satisfactory work in the AzEIP system in a Service Coordinator position from that date of hire.
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business; then the following requirements apply:
  Driver’s…