Workflow Coordinator

Workflow Coordinator I at Exact Sciences summary:

The Workflow Coordinator I manages the processing and tracking of patient samples in a clinical laboratory to ensure quality and timely turnaround. This role involves collaboration with laboratory staff, maintaining accurate records, and supporting new process implementations and project reporting. The position requires knowledge of laboratory workflows, strong organizational skills, and effective communication within a clinical and regulated environment.

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Workflow Coordinator (Wed - Sat 11:00am - 9:30pm) manages the entire workflow of patient samples to ensure quality and turnaround times are met. This will include close partnership with laboratory staff and various functions on sample processing and testing, providing regular status reports to stakeholders .

Additional duties will include support for various projects, as well as assisting the laboratory team with any new laboratory process implementations.

Essential Duties

Include, but are not limited to, the following:

• Manage and monitor the progression of all testing to ensure quality is maintained and turn-around-times are met.
• Prioritize cases according to turn around time and STAT requests from clients.
• Maintain accurate Pending log and Batch creation process.
• Investigate and follow up on test failures, re-queue and TNP (Test not performed) samples.
• Create and maintain accurate data on project reports to send to clients.
• Assist in workflow, schedules, and bench coverage with the Laboratory Supervisors.
• Assist the Biorepository team with shipments and returns as needed.
• Proficient in using laboratory LIMS system.
• Maintain working knowledge of basic processing flow for all laboratory steps/benches through ongoing continue education activities.
• Apply strong communication skills.
• Display excellent detail-oriented work.
• Incorporate well organized work practices.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends.
• Ability to work overtime, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to work seated for approximately 90% of a typical working day. Ability to work standing for approximately 10% of a typical working day.
• Some portions (10%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to use near vision to view samples at close range.

Minimum Qualifications

• Bachelor's degree in a Chemistry, Biology, Clinical Laboratory Science, Medical Technology, or field related to the essential duties from an accredited college or university.
• 1+ years’ experience in Clinical Laboratory testing and understanding in NGS workflow.
• Demonstrate effective communication with all levels of staff.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Salary Range: