Medical Receptionist

Job Summary and Responsibilities

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area.

Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.

• Performs various clerical duties to include:
  Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
• Ensures positive customer service atmosphere and interactions in reception areas
• Answers the telephone in a pleasant and helpful manner
• Coordinate patient movement, reports problems or irregularities

Basic computer skills required

High School Diploma or GED

Previous medical office and/or insurance experience

Bi-lingual skills

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571‑bed, not‑for‑profit hospital that provides a wide range of health, social and support services.

Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. St. Joseph’s remains dedicated to its mission of caring for the poor and underserved.

$18.00 - $20.03 /hour

We are an equal opportunity/affirmative action employer.