Therapeutic Worker

We have an exciting and rewarding opportunity to join the Phoenix Futures team as a Therapeutic Worker at our Specialist Family Residential Service, Sheffield.

Are you passionate about supporting families with the guidance and support their need to live within the community and thrive as a family? We are recruiting for a Therapeutic Worker to join our specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.

Your role in our therapeutic community will be key. You’ll manage a caseload, assess the people who use our service and manage their care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that’s employment, education, health, or their ability to interact socially. You’ll be the one who sees that everything is coordinated from the moment they’re referred to us to the time that they leave.

As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.

You will support the day‑to‑day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery in line with a recovery‑oriented system of care and the Quality Principles. Managing a service user caseload, providing end‑to‑end care co‑ordination from admission to discharge planning ensuring care plans meet the needs of both service users and stakeholders.

Whilst also being confident to deliver therapeutic groups, activities, and specialised interventions in accordance with the TC manual and the needs of the service.

Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

This is a full‑time role, working an average of 37.5 hours per week. You will be expected to work a 6‑week rolling rota which includes evening and weekend working.

The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on‑site parking as well and is also easily accessed by multiple bus routes.

and you can do a full virtual tour of the building and service here

You will need:

• An understanding of the complex issues presented by individuals with drug and alcohol recovery.
• Experience of working with families, and individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi‑agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult and child protection and safeguarding essential as you will be working with vulnerable families in a residential setting.

If you feel you are the right person with the necessary experience and passion, please apply.

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata).
• You will be paid £24,637 per annum.
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye‑care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system.
• Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England.
• Access to a 24/7 Employee Assistance programme including telephone and online access.

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug…