Patient Financial Services Representative Ambulatory Float
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-13
Listing for:
Banner Health
Full Time
position Listed on 2026-01-13
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist, Medical Office, Medical Billing and Coding
Job Description & How to Apply Below
BUMC Phoenix (1111 E McDowell Rd) time type:
Full time posted on:
Posted Todayjob requisition :
R4429322
** Primary City/State:
** Phoenix, Arizona
** Department Name:
** Admin-Clinic
*
* Work Shift:
** Day
* * Job Category:
** Revenue Cycle Those who have joined the Banner mission come from all walks of life, united by the common goal:
Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you!
At
** Banner - University Medical Group (BUMG**), we’re creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system. Banner Health Center plus - Arcadia is one of our newest facilities, taking a new approach to ambulatory care. It will house multiple services in one convenient location, including:
Banner Urgent Care, Banner Imaging, Sports Medicine/Orthopedics, Banner Physical Therapy, Sonora Quest Laboratories and Banner Surgery Center. There will also be several Banner University Medical Group specialty clinics such as endocrinology, pulmonology, pediatric/adolescent behavioral health for medical bariatric services, women’s health, primary care, cardiology, gastroenterology, rheumatology, infusion services, several surgical specialties and neurosciences - as well as the new Center for Normal Pressure Hydrocephalus.
As a
** PFS Rep
** supporting this team, you will coordinate a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures and following established processes, procedures and standards.
** Hours are:
Monday - Friday 8:00am - 4:30pm.
***
* Location:
** We support the following locations as the PFS will be required to float to the BUMG-Phoenix ambulatory clinics near 12th and McDowell, and Arcadia Clinic at 4200 E Camelback Rd, Phoenix.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals.
Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.
POSITION SUMMARY This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.
CORE FUNCTIONS
1. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
2. Verifies and understands insurance benefits,…
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