Linehaul Billing Account Representative

Billing Account Representative

Join to apply for the Billing Account Representative role at Swift Transportation
.

Pay Range: $15.98 - $22.00 Hourly

• 401k, Medical, Dental, Vision, Disability, Supplemental, and Life Insurance
• Pet insurance
• Employee Stock Purchase Plan
• Paid training
• Wellness programs
• Flexible Spending Account
• Tuition Assistance Programs (subject to change)
• Military Leave
• Discounts with vendors

• Partnerships with Children's Miracle Network and Habitat for Humanity

• Supportive environment that promotes growth and advancement
• Investment in training and resources to thrive

A diverse workforce fosters collaboration and innovation. Everyone at Swift has a voice and your opinion matters.

• 1+ years of billing, accounting, or general office experience required.
• Transportation industry experience preferred.
• Proficient in Excel.
• Ability to run and maintain query and SQL reports.
• Excellent organizational skills.
• Ability to read contracts.
• Effective teamwork.
• High School Diploma or GED required.
• Associate's degree preferred.

• Accurately and efficiently rate and bill customers in accordance with specifications by fully understanding all Billing and Electronic Data Interchange (EDI).
• Perform correct billing practices in a timely manner.
• Balance multiple accounts with various customer requirements.
• Complete and update account instructions and provide backup on accounts as assigned.
• Verify and confirm rates and applicable surcharges per customer contracts.
• Make changes and communicate rating concerns to sales, pricing, or contract administration as necessary.
• Validate billings as well as 'bill to' and 'shipper' codes daily by reviewing edit reports and making necessary corrections.
• Monitor orders and place on hold as appropriate based on customer specifications.
• Research and resolve order concerns within billing standards according to hold reason.
• Review and request updates to shipper billing profiles for event capturing flags (billable or not) based on customer contracts.
• Review and request updates to shipper billing repository to include patterns per customer requirements.
• Enter line-haul rates for all line-haul addendum noted by Customer Service Representatives or for specific 'print-only' lanes as dictated by contract requirements.
• Review and reprocess invoices (void and re-bill) to ensure discrepancies are resolved promptly and take proactive measures to avoid future occurrences.
• Update management with billing queue status and recommend ideas to streamline existing processes within controllable billing queues and communicate to internal departments on non-controllable queues.
• Maintain a positive work atmosphere by acting and communicating in a manner that facilitates business operations to meet company demands and expectations.
• Proactively work to assist others in achieving the organization's objectives.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.