Lead Navigator

Posted Wednesday, January 7, 2026 at 7:00 AM

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication‑assisted treatment, and crisis services to individuals experiencing substance use disorder, homelessness, and mental illness. CBI is the premiere non‑profit fully integrated healthcare provider of both behavioral health and mental health programs in Arizona, including prevention, education and treatment using cutting‑edge, nationally recognized, evidence‑based models.

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness.

The Lead Navigator serves as the bridge for the patient, in coordinating and monitoring RBHA (Regional Behavioral Health Authority) and Non‑RBHA community‑based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap‑around supportive services to the individual.

The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap‑around services, and discharge. The Lead Navigator works as part of a multi‑disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads.

The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.

• High school diploma or GED is required. Associate degree (or higher) in a field related to behavioral health is preferred but not required for this position.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• 1‑3 years of full‑time Health Care related work experience where prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• Or equivalent combination of education and experience.
• Current AZ Driver's License.
• Clear 39‑month Motor Vehicle Record.
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI Clinical Policies and Procedures.
• Arizona Fingerprint Clearance card, site specific.

• Generous PTO accrual (5 weeks!).
• Hospital indemnity/ Critical Illness.
• Pet Insurance.
• Dependent Care Savings, Health Care Savings.
• 401K with employer match – 100% vested upon enrollment.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Completive pay rates.

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid‑size employers in the Valley for the past four years.

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are…