Front Desk Medical Receptionist

Job Title:
Front Desk Medical Receptionist

Schedule: M-F 8am-5pm

Contract-to-hire. Full benefits are included once you are hired on permanently.

Position Summary:

One of our top nonprofit clients in Pheonix is looking for several Front Desk Receptionists for support! Choose between their West Valley, Central Valley, and Golden Gate locations.

As the initial point of contact for the healthcare center, this role is essential in ensuring a positive patient experience. Responsibilities include welcoming patients, scheduling appointments, and managing administrative tasks.

Essential Duties and Responsibilities:

• Greet patients and provide service information.
• Schedule appointments and assist walk-in patients.
• Answer calls and direct inquiries.
• Register patients and maintain documentation.
• Verify insurance coverage and collect payments.
• Collaborate with healthcare staff for efficient patient flow.
• Manage patient records and follow up on appointments.
• Communicate patient concerns to management.
• Assist with electronic medical records and document handling.
• Perform additional tasks as directed by the Operations Manager.

Additional Duties:

• Provide exceptional customer service.
• Work well with the public.
• Collaborate with a diverse community.
• Support Wesley Health Center's mission.
• Communicate effectively regardless of background.
• Effective Communications
• Customer Service
• Safety and Security
• Teamwork

Qualifications:

• Education/
  
  Experience:
  
  High school diploma or equivalent; or relevant experience/training; or a combination of both. Proficiency in electronic medical records, preferably eClinical
  
  Works.
• Bilingual in Spanish and English preferred but not required!
• Mathematical Ability:
  Basic math skills.
• Computer
  
  Skills:
  
  Proficient in MS Office and MS Office 365.
• Certificates and Licenses: CPR with basic life support card, Fingerprint clearance card.