Lead Navigator

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness throughout Arizona.

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for at least one year and has a minimum of 90 days experience as a Navigator or Peer Support Specialist. The primary role is to work with homeless individuals, providing outreach and supportive services to assist them in ending their homelessness. The Lead Navigator serves as the bridge for the patient, coordinating and monitoring behavioral health and community‑based services, and facilitating delivery of these services.

Responsibilities also include conducting outreach, engagement, case management, and ongoing wrap‑around services, mentoring Navigator II staff, and mastering coordinated entry, housing referral, leasing, wrap‑around services, and discharge processes as part of a multidisciplinary team.

• High school diploma or GED required. Associate degree or higher in a field related to behavioral health preferred.
• Recovery from AOD use and/or GMH for at least one year.
• 1–3 years of full‑time healthcare related work experience preferred, but not required.
• Equivalency of education and experience acceptable.
• Current AZ driver’s license and clear 39‑month motor vehicle record.
• Behavioral Health Technician certification (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI clinical policies.
• Arizona fingerprint clearance card, site‑specific.

• Generous PTO accrual (5 weeks!)
• Hospital indemnity / critical illness, pet insurance, dependent care savings, health care savings
• 401K with employer match – 100% vested upon enrollment
• Wellness programs, tuition reimbursement and scholarship programs, incentives, and more
• Competitive pay rates

• CBI is experiencing tremendous growth, offering professional growth through ongoing training and support.
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid‑size employers in the Valley.

• We seek driven and compassionate individuals who thrive in an upbeat and safe working environment.
• We prioritize work‑life balance and maintain a competitive compensation structure.

Our locations are state‑of‑the‑art facilities that provide top‑notch integrated care. We adhere to a “no wrong door” treatment approach that dramatically improves the quality of life for our patients.

CBI treats patients from all walks of life and believes in maintaining the dignity of human life. Recovery is possible.