Crisis Case Manager - Behavioral Health

Crisis Case Manager – Behavioral Health

Location: Phoenix, AZ •
Schedule: 3/12s, 7:00 AM–7:30 PM

Competitive Pay + Full Benefits

We are revolutionizing behavioral health care by providing immediate, accessible, and around‑the‑clock mental health support. Our walk‑in mental health facilities are open 24/7 so that mental health crises don’t wait, and neither do we. With services including Psych Express Care (rapid 2‑3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact on people’s lives.

• Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
• Schedule follow‑up appointments with outpatient psychiatric providers and therapists.
• Support patient access to prescriptions, transportation, insurance coverage, and social services.
• Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
• Document case‑management activities in the Electronic Health Record (EHR) system.
• Participate in interdisciplinary team meetings and contribute to holistic care planning.

• Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field preferred.
• 1–2 years of experience in case management, care coordination, or behavioral health services.
• Level 1 Fingerprint Clearance Card (or ability to obtain upon hire).
• Strong communication, time management, and organizational skills.
• Familiarity with EHR systems and HIPAA compliance.
• Bilingual (English/Spanish) is a plus.
• Candidates with equivalent experience in a behavioral health, social work, or medical office setting are encouraged to apply.

• 24/7 collaborative clinical environment.
• Opportunities for advancement in a rapidly growing company.
• Full benefits: medical, dental, vision, PTO, and 401(k).
• Make a daily impact in the lives of individuals seeking mental health support.
• Be part of a behavioral health revolution.