Direct Care Provider - Inpatient

Pay range: $16 to $18 per hour based on experience and education

Join Southwest Behavioral Health Services – The Leading Behavioral Health System in Arizona. With over 40 years serving our patients all over Arizona, we strive each day to inspire people to feel better and lead fuller lives.

We are currently looking for a Direct Care Provider to join our Inpatient Team! This challenging and rewarding position in our Inpatient Location provides behavioral health interventions in a structured, non-hospital setting that assists adults in overcoming behavioral health crises. Services are provided in a locked facility with 24‑hour nursing coverage on the premises, and court‑ordered treatment is also provided.

You will have the opportunity to be a pivotal change maker in the lives of clients by connecting them with community resources. Working in an acute care setting, no two days are the same; you will be challenged with varied patients overcoming behavioral health crises.

Location: Central Phoenix 85007 & 85009

Schedule: Sunday–Tuesday 7 pm–7 am rotate the following week Sunday–Wednesday.

• Provide assessments of members in crisis and assist in setting/reaching attainable goals.
• Pre‑vocational training.
• Documentation and case management.
• Crisis intervention.
• Individual and counseling services to seriously mentally ill members.
• Responsible for contributing to and creating a recovery‑based environment.
• Work with significant others and integrate them in the treatment plan where appropriate.
• Supervise and monitor members while on site.
• Check vital signs as needed.

• Minimum requirement consists of a 21‑year age.
• A High School Diploma/GED and six months of full‑time Behavioral Health experience/integrated health experience; OR
• A related Associate’s degree and six weeks of full‑time Behavioral Health/integrated health experience; OR
• A non‑related Associate's degree and one year of full‑time behavioral health/integrated health experience; OR
• A related bachelor’s degree; OR
• A non‑related bachelor's degree plus six months of relevant experience in behavioral health.
• MVR clearance required.

• 3 weeks of PTO in your 1st year of employment, with increased accruals after continued service.
• 10 paid holidays.
• Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees.
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account.
• Career Development – Benefit from our culture of internal promotion.
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs.
• Employee Assistance Program, Health & Wellness and much more.

Southwest Behavioral & Health Services is a large and growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

We believe in the power of Empowered Belonging – a culture where every individual’s unique perspective, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life‑changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing…