Spa Massage Therapist

Job Title

Spa Massage Therapist at Crescent Hotels & Resorts

The Hilton Phoenix Resort at the Peak is looking for a PT – Spa Massage Therapist to join our amazing Tocasierra Spa Team. The role involves servicing guests with excellent service, maintaining high guest satisfaction, and upholding the resort's standards.

• Part-Time
• Includes weekends and holidays

• Team Member and Family Room Discounts for both Crescent Hotels & Resorts and Hilton
• Insurance benefit available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay for both Full Time and Part Time Team Members
• Holiday Pay for Full Time Team Members
• Amazing Recognition Programs / Giving Back – Community Outreach
• Trip Reduction Program – Resort off a Main Bus Line
• Tuition Reimbursement
• $2.00 – Team Member Lunch Program
• $300 Referral Program

• Provide impeccable spa massage services to all resort spa guests in a friendly, courteous, timely, and professional manner.
• Treat guests as personal guests and act as a spa role model, team player, and maintain dignity and respect for fellow Team Members.
• Direct service efforts toward guest satisfaction and maintain company standards to maximize profit.

• Ability to communicate in English.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests, identify and resolve problems promptly.
• Willingness to pitch‑in and help co‑workers; be a team player.
• Establish and maintain effective working relationships with associates, customers, and patrons.

• Local and/or State Certification or License

• Customer Satisfaction – remain professional, treat all guests and associates with courtesy and respect.
• Work Habits – maintain professional dress, grooming, punctuality, attendance, adaptability, problem‑solving, and willingness to learn.
• Safety & Security – adhere to security policies, key controls, safe lifting, chemical use, and report hazards.

This description excludes non‑essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. The specific examples in each section are illustrative and not exhaustive. Additional duties may be assigned by the supervisor.

This description is subject to change at the sole discretion of the Company and does not create an employment contract; each associate remains an at‑will associate.

Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.