Medical Administrative Assistant

Overview

Medical Administrative Assistant – multiple Mayo Clinic locations in Arizona (Phoenix/Scottsdale) and broader Mayo Clinic system. This posting is a hub for open MAA positions across Mayo Clinic in Arizona, including but not limited to listed departments and campuses.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

• Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department/division.
• Provide superior customer service through handling a high volume of telephone calls.
• Understand the unique characteristics and operations of the department/division to proficiently support the practice.
• Facilitate patient access, respond to patient inquiries, and accommodate referring physician requests.
• Route patient concerns appropriately, perform calendar and schedule maintenance, and handle physician mail.

OnDemand (pre-recorded) interview processes may be used during selection; you may re-record answers. The complete interview will be reviewed by Mayo Clinic staff.

• High school diploma or G.E.D. equivalent required.
• Minimum three years of secretarial, back office/front office experience in a physician's office or customer service role required.
• Outstanding interpersonal skills with a commitment to customer service.
• Healthcare experience preferred.
• Completion of a medical terminology course preferred.
• Excellent oral and written communication skills.
• Strong computer experience with advanced proficiency in Microsoft Word and Excel.
• Excellent organizational, analytical, and problem-solving skills.
• Highly motivated, able to work independently; able to multi-task and prioritize workload.
• Exemption Status:
  Nonexempt.

Compensation Details:
The starting wage for this position is $21.69 per hour. Experience and tenure may be considered along with internal equity when job offers are extended.

Schedule:
Full Time;
Hours/Pay Period: 80;
Schedule Details: M-F, typical hours 8 to 5;
Weekend

Schedule:

As needed;
International Assignment:
No.

Locations include Mayo Clinic campuses in Phoenix/Scottsdale, AZ;
Jacksonville, FL;
Rochester, MN; and Mayo Clinic Health System campuses in the Midwest, with international locations. Each Mayo Clinic location offers a unique environment where employees can thrive in work and personal life.

Equal Opportunity:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify and may provide information from Form I-9 as needed to confirm work authorization.

Recruiter:
Tonya Calabro

Note:

This content reflect the original job information and structure; unrelated postings and extraneous lines have been omitted for clarity and compliance with formatting guidelines.