Dispatcher, Government

** Posting Date
** 01/14/26
** Final date to receive applications
** 01/19/26
** Pay Range
** Anticipated Hiring Range: $18.50 - $22.50 hourly  Full Pay Range: $18.50 - $26.50    Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
** Job Type
** Unclassified
* * Department
* * Animal Care and Control
** About the Position
** The Dispatcher provides emergency radio dispatch support for divisional and departmental field service activities, including public safety, bite quarantine, stray animal capture, court/citation activity, city and county code enforcement, and multiple reporting functions of the division that provide mandated services to the public. This position requires the employee to be in the office and or customer-facing for all hours worked.

Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley
* Animal* Care Centers. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes.
** Proud to Offer
*** Work with a greater purpose
* Tuition reimbursement
* Exceptional work-life balance
* Opportunities for growth and development within Maricopa County
* Low-cost, high-value healthcare for you and your qualifying dependents
* Child care benefits, including access to our on-site center, , dedicated to serving Maricopa County families exclusively
* Paid vacation, sick time, and parental leave
* Extensive wellness program, including healthcare premium discounts
* Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
* Learn more at
** We Require
*** One year of experience in the operation of a multi-line phone system or radio communications
* One year of experience with public relations
* High school diploma or GED
* A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
** We Also Value
*** Associate’s degree or higher in Business
* One year of experience as a dispatcher in an animal control or emergency-type environment
* One or more years of experience with Chameleon software or as an animal control agent
* One or more years of experience in an animal control call center environment
** Job Contributions
*** Monitor and track up to 20 field officers, leads, and supervisors to ensure officer safety, utilizing two-way radios, Samsara GPS System, cell phones, and/or email
* Complete Daily Bite Report Tasks, Bite Health Checks, Bite Details and Results, sending Bite-Related close-out letters, and relaying specific bite information to agents for investigations, follow-ups, and rabies quarantine health checks
* Create and generate activities in a timely manner, prioritize complaints, and facilitate time-sensitive responses for specific contracted cities/towns. Maintain constant communication with field supervisors and field agents regarding emergency PD/Fire calls and the efficient assignment of resources
* Receive/make phone calls from/to 22 law enforcement departments, other government regulatory agencies, animal welfare organizations, elected officials, public health authorities, fire and emergency services, and internal county customers
* Query vital information in the database and communicate accurately with officers in the field. Provide clear and accurate information to field agents, consistently utilizing departmental formats for approximately 3,500 activities per month
* Check citizen complaints input by the call center for accurate addresses and jurisdictions before dispatching them to…