Program Project Specialist

Program Project Specialist 2

Job Location:

150 N 18th Ave, Phoenix, AZ 85007

Salary: $44,000
• Grade: 19
• This is an in‑person position only

Under the general direction of the Policy and Community Partner Liaison, this position is responsible for analyzing reports received by the CDC’s National Center for Health Statistics (NCHS) and ensuring data accuracy and compliance.

Responsibilities include:

• Creating and updating Excel spreadsheets to track administrative tasks and revise desk procedures.
• Following up with data providers to request verification, validation, or correction of data listed on NCHS reports.
• Completing quality‑assurance reviews on scanned sealed records.
• Proofreading new or revised policies and desk procedures, then routing for approval.
• Updating the electronic policy index.
• Providing accurate program information through interpretation and application of Arizona law, rules, and policies.

• Analyze and research information listed on data feedback reports using the electronic vital records systems.
• Assist with shared responsibilities such as birth‑death matching, vital record updates, and social security file uploads/downloads.
• Prepare and review detailed usage reports for printed security paper, office mail, daily deposits of funds, and end‑of‑day close.
• Assist with administrative audits, scanning records, special projects, or other duties as assigned.
• Create and revise desk procedures and maintain Excel tracking tools.

• Collection of data and data quality.
• Principles of customer service.
• Use of office equipment and computer systems.
• General office procedures.
• Public health principles and stakeholder engagement.
• Laws, regulations, and trends in government issuance and eligibility.
• Program planning, evaluation, and monitoring.
• Performance management, continuous quality improvement, and lean methodologies.

• Interpersonal skills for interacting with staff, managers, partners, and stakeholders.
• Establishing priorities and critical thinking.
• Problem‑solving and analytical evaluation of process activities.
• Excellent oral and written communication and listening skills.
• Analytical research and data interpretation.

• Perform assigned tasks in a timely, responsive, and accurate manner in a high-volume office setting.
• Communicate information both orally and in writing clearly and concisely.
• Interpret information and maintain good working relationships.
• Critically review policy and procedure documents, desk procedures, statutes, and rules.
• Support a diverse, multicultural workforce that promotes equal opportunity and an inclusive work environment.

High school diploma or equivalent and two years experience thumbnail in a related field.

• Driver’s License.
• Valid Level 1 fingerprint clearance card issued pursuant to Colorado;  36-113 наоборот.

• Affordable medical and dental insurance plans.
• Paid vacation and sick time.
• Paid parental leave: up to 12 weeks of paid leave for newborn or newly‑placed foster/adopted child (pilot program).
• 10 paid holidays per year.
• Wellness program and plans.ㅋ>
• Life insurance.
• Short/long‑term disability insurance.
• Defined retirement plan.
• Infant at Work program.
• Credit union membership.
• Transit subsidy.
• ADHS Student Loan Assistance Pilot Program.

The State contributes to a retirement benefit equal to the employee’s contribution (50%/50%). New employees breasts wait 27 weeks for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.