Ada Title Ii And Language Access Coordinator

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Job Location:

OFFICE OF THE DIRECTOR, 1717 W JEFFERSON STREET, PHOENIX, ARIZONA 85007

Salary: $55,225.04- $61,591

Grade: 21

Closing Date: JANUARY 20, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view Our DES video.

Come Join the DES Team!

The Department of Economic Security, Office of the Director, is seeking an experienced and highly motivated professional to join our team as a Civil Rights Compliance Officer
3. This position will serve as an ADA Title II and Language Access Coordinator. It will coordinate and monitor efforts to fulfill the agency's compliance related to Public accommodations under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act and ensure language access requirements are met under the agency's Language Access program.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Plans, implements, and performs all aspects of compliance with ADA Title II regulations and Language Access program requirements to ensure that individuals have the opportunity to participate in all agency programs, services, and activities.
• Work with ADA Liaisons to provide guidance and train to ensure division policies and procedures align with ADA Title II requirements.
• Develops an active ADA Transition Plan and Language Access Plan to manage the self-evaluation process of the programmatic barriers in all programs, services, and activities offered by the agency and address findings.
• Works with internal stakeholders and liaisons to provide guidance, facilitate technical assistance, and assists with developing methods for overall implementation and compliance of Title II and language access requirements.
• Develop and maintain relevant agency policies and procedures, forms, and notifications to ensure that accessibility is integrated into the agency's daily operations, policies, training, and public information.
• Establish and maintain a procedure to receive and assess requests for disability and language accommodation from the public and respond to complaints of noncompliance.
• Participate in research and attend regular meetings and workshops related to the assigned areas of responsibility to stay abreast of new guidance, trends, and innovations.
• Performs on-site visits to assess compliance according to established schedules, identifies noncompliance, and prepares findings report with required corrective action.
• Provide support in other areas of compliance overseen by the Office of Equal Opportunity to ensure adherence to legal authorities and regulations, including conducting desk reviews or on-site visits, researching deficiencies, grievances, and complaints, and write summaries of findings.

Knowledge of:

• Working knowledge of current laws, rules, regulations, policies, and procedures related to disability discrimination
• Comprehensive knowledge of ADA Title II (Public Accommodations),…