Loan Specialist; Realty

Overview

The Loan Specialist (Realty) will work as a member of the Loan Administration Value Stream of the Regional Loan Center (RLC). The incumbent will monitor performance of loan servicers/holders that service VA-guaranteed loans in accordance with Title 38, USC to protect the interests of the U.S. Government of the Department of Veterans Affairs (VA) Home Loan Program.

• Possess superior knowledge of the principles, practices, concepts and theories of law (Federal and State), regulations, and policies as they relate to the servicing and liquidation of VA guaranteed loans.
• Review and evaluate the borrower’s ability (or lack thereof) to reinstate a delinquent loan as well as the borrower’s potential to repay the loan.
• Conduct audits of loan servicers’ adherence to VA regulations and guidelines as they relate to the following work processes: servicer completed workout and loss mitigation options and servicer completed loan modifications.
• Review servicer completed “Net Value” determinations to ensure compliance with VA established calculation requirements and credit to Veterans’ accounts.
• Review claims under guaranty (initial, appealed, and supplemental) and the transfer of custody and recommend approval of payments; review the electronic loan docket and supporting documents so that the loan and claim comply with VA regulations.
• Analyze post audits to determine if payments were appropriate; or determine if the guaranty is adversely affected or if the security has suffered a decline in value with recommending the proper course of action if violations occurred.
• Follow-up on title documents concerning loans being acquired by VA under 38 CFR 36.4318. Review title documents for accuracy and completeness and forward completed package with recommendation to VA’s legal counsel final approval.
• Use considerable judgment in researching and evaluating such factors as income, reliability of income, current and estimated expenses, credit rating, self-employment earnings, property values, condition of property, and real estate trends and laws.
• Supplement the servicer’s/holder’s efforts in servicing VA guaranteed loans through phone contacts, correspondence, and face to face interviews in an effort to resolve the problem or to cure the default and minimize liquidations and VA losses.
• Instruct services/holders on VA requirements for servicing delinquent VA accounts and procedures to be followed in establishing repayment and forbearance plans, initiating foreclosures, completing modification agreements, and the filing of claims.
• Communicate clearly and competently with Veterans, real estate attorneys, mortgage banking industry professionals, and services/holders in discussing VA regulations and procedures.
• Perform other duties as assigned commensurate with the level of responsibilities contained in the position description, which may include special projects, attending meetings and/or training seminars, or speaking before groups.

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A complete application package must be submitted: resume, transcripts, etc.
• Selected applicants will be required to complete an online onboarding process.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• We may consider your performance and conduct; the needs and interests of the agency; and whether your continued employment would advance organizational goals of the agency or the Government and efficiency of the Federal service.
• Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.