Corporate Fraud Operations Analyst

About The Role

Summary

Under the direction of the CRP Fraud Ops Supervisor, the CRP Fraud Operations Analyst will be responsible for providing best in class correspondence and disbursements of legal requests for the bank including subpoenas, garnishments, and levies. This role will manage and monitor routine levy/garnishment/subpoena requests. The Fraud Operations Analyst will also provide backup fraud investigation services for debit and credit cards, new accounts, account abuse, check forgery and fraud, elder abuse, suspected money laundering, check kiting, and identity theft.

This is a Corporate position which may be located in an available bank division across our nine-state footprint in AZ, CO, , MT, NV, TX, UT, WA, or WY. The entry rate for this position is $24.99 + /hour (Kalispell, MT).

All compensation offers are analyzed individually and take into consideration multiple factors including geographic location, years of experience, and educational background.

WA Applicants ONLY:

Spokane $27.91 to $41.86 per hour

Wenatchee $28.30 to $42.44 per hour

About You

Education

Required/Preferred:
Associate Degree or higher. Degree in Accounting/Finance, Business, Criminology, or a related field is preferred.

Experience

Required:

3 years of banking experience focused on levy/garnishment or subpoena processing.

Knowledge Of

• Working knowledge of financial regulations such as Reg CC, Reg E, Reg B, Reg Z, UCC4, AML/BSA CIP, KYC, EDD and  Red Flags.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Adobe and Internet Browsers.

Preferred

• Experience with fraud investigations including wire fraud, check processing, ACH, card services, and new accounts authentication.
• Understanding of banking and fraud threats, along with fraud analytics to spot financial irregularities or abuse.
• Thorough knowledge of operations functions, systems, policies and procedures for fraud investigations.

Would an equivalent combination of relevant education and work experience be considered? Yes

License/Certification

Required

Skills and Abilities

• A significant level of trust, credibility and diplomacy is required for sensitive and confidential discussions with customers, reports, and outside vendors.
• Strong organizational and time management skills; ability to manage multiple tasks and deadlines.
• Analytical and technical skills in fast-paced environments; ability to build rapport with stakeholders at all levels.
• Commitment to confidentiality and customer service excellence.

Additional Requirements

Travel

Occasional travel required: less than 10 days per year by automobile, air, rental vehicles, or public transportation; lodging in public facilities may be required.

Working Conditions

Environment:
Indoors, climate-controlled shared work area. Moderate noise; not extreme. Sedentary work with occasional lifting up to 10 pounds. Regular use of computer and keyboard.

We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and geographic location. Benefits include medical, dental, vision, life insurance, health savings account option, EAP, health rewards program, retirement plan (401(k) and Profit-Sharing), disability benefits, education and training benefits, discounts on banking products and services, and PTO with holidays. PTO accruals and holiday details vary by position, status, and experience. Some states have additional holiday pay availability.

Check our website for details.

Equal Opportunity Employer

We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, disability, protected veteran status, or any other protected status by applicable laws. Glacier Bancorp, Inc. does not sponsor work visas. No recruiters or unsolicited agency referrals please.

Qualifications

Education

Required/Preferred:
Associate Degree in Accounting/Finance, Business, Criminology, or related field.

Experience

Required:

3 years in banking with levy/garnishment or subpoena processing.

Knowledge Of

• Reg CC, Reg E, Reg B, Reg Z, UCC4, AML/BSA CIP, KYC, EDD and  Red Flags.
• Microsoft Office Suite, Adobe and Internet Browsers.

License/Certification

No specific license required beyond company policies.