Client Service Associate

Are you someone with excellent customer service skills who loves helping people and goes above and beyond to support your team in reaching the next level? If you’re someone enjoys talking to people, has a drive to win and is an expert in making things happen, we’d love to meet you!

• 👐 Supporting some of the best clients in the U.S. with banking, lending and processing transactions.
• 🕺💃Greeting clients, fielding questions, answering the phone, making calls, working reports, referring opportunities to Bankers, guiding new account holders through online banking and avoiding fees...
• 📝 Keeping an eye out for fraud and staying in compliance.
• 🎯 Jumping in to help the team wherever needed to keep things running smoothly.

• 🏆 Someone with Banking and Cash Handling experience
• 🤴👸 A positive people person who’s great with details and loves working with a team.
• 😎 Someone who’s cool under pressure, enjoys solving problems and will rise to the challenge!
• ✨️ Bonus points if you’ve got experience in Excel and are tech savvy and adapt easily to multiple systems! 🎉

• 🎬📍A fun, dynamic work environment.
• 🪜🛠 Opportunities to grow and take on new challenges.
• ** One for All, All for One TEAM!!!

Apply: (Use the "Apply for this Job" box below)./ZIONSBANCORPgPsFXV

Or - Shoot us your resume and a quick note about why you’d be a great fit at National Bank of Arizona's Scottsdale/101 branch! Make sure to include "CSA – [Your Name]" in the subject line.

We can’t wait to hear from you!

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities.

Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Schedule:

Monday – Friday: 8:00 A.M. – 5:30 P.M.; 40 hrs./wk.

Pay range: $17.00 – $21.75 per hour, depending on experience.

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.

Mental health benefits include coaching and therapy sessions.

Tuition Reimbursement for qualifying employees.

Employee Ambassador preferred banking products.

This position will be open until filled.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment…