Manager, Accounts Payable

Location: Phoenix, AZ (Hybrid)

The Accounts Payable at Skin Laundry leader owns the end-to-end AP function and operating strategy, ensuring accurate, timely, and compliant processing of vendor invoices, payments, employee expenses, and corporate cards across a multi-location environment. This role leads day-to-day execution while also driving controls, automation, and process excellence, partnering cross-functionally with Accounting, Operations, Field Leadership, and external vendors to optimize working capital, strengthen internal controls, and elevate the AP function as a scalable, audit-ready operation.

• Own the AP operating model end-to-end: invoice intake, coding, approvals, payment execution, vendor maintenance, reconciliations, and issue resolution.
• Lead weekly payment runs and cash planning coordination: review proposals, validate funding requirements, and ensure accurate payment execution across methods (ACH, check, wire, virtual card).

• Lead, coach, and develop AP staff and/or outsourced partners; set performance expectations, capacity planning, and quality standards.
• Build scalable coverage plans, SOPs, and training guides to support growth and reduce key-person risk.
• Controls, compliance, and risk management
• Design and enforce internal controls (segregation of duties, approval thresholds, vendor onboarding/change controls, fraud prevention checks, duplicate invoice prevention).
• Maintain audit-ready documentation and serve as AP lead for audits and internal reviews.

• Own AP technology workflows (Net Suite, , Brex/Amex @Work): optimize configurations, approval routing, exception handling, and integrations.
• Identify and implement automation opportunities (OCR, vendor portals, rules-based coding, workflow automation) to reduce cycle time and exception rates.

• Own AP KPIs and monthly performance reporting: AP aging health, invoice cycle time, exceptions/disputes, on-time payment %, duplicate rate, and vendor responsiveness.
• Proactively manage aging/discrepancies; establish root‑cause fixes with cross‑functional partners.

• Manage vendor relationships including escalations, term negotiations (where appropriate), contract compliance, and dispute resolution.
• Serve as primary AP POC for internal teams; create clear SLAs and intake processes to improve responsiveness and reduce rework.
• Partner with Accounting on month‑end close: accruals, reconciliations, AP‑related GL integrity, and multi‑location cash/clearing accounts.

• Oversee chargeback/refund workflows from field locations; analyze trends and drive process improvements to improve outcomes and reduce leakage.
• Manage business license tracking and payments (if staying in AP—otherwise consider moving this to Legal/Corp Ops with AP execution support).
• Run a strong AP operation + improve processes
• Owns day‑to‑day AP execution and the team’s throughput/accuracy.
• Implements defined improvements (automation projects with guidance).
• Partners with Accounting on close and reconciliations.
• Manages escalations and maintains controls, but within an existing framework.

• BA/BS in Accounting/Finance/Business.
• 3‑5+ years AP.
• 2+ years leading teams or outsourced AP operations.
• Experience building controls and audit support.
• Hands‑on systems ownership in Systems, Brex Experience, and corporate card/expense platforms.
• Strong Excel + comfort with data analysis; ability to produce KPI reporting and root‑cause insights.

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Skin Laundry…