Collections Representative

Step into a role where your empathy and problem‑solving skills genuinely change homeowners' lives—while you grow your career in mortgage servicing.

Job Title: Collections Representative

Start Date: January 20, 2026

Location: In office - Phoenix, AZ 85044

Shift: Training M-F 9:00 AM-6:00 PM (3 weeks); then 7:00 AM-4:00 PM
* or* 9:00 AM-6:00 PM

Job Description:

• Contact homeowners to resolve delinquency and discuss fees/credit impacts.
• Perform skiptracing and document all collections activity in platform.
• Establish payment arrangements (extensions, modifications, forbearances, repayment plans).

Qualifications: 1+ year collections/loss mitigation (3+ years preferred); FDCPA/FCRA/TCPA knowledge; CRM tools (Google Workspace, Zendesk, Salesforce); skiptracing and loan calculation experience.

Job Type &

Location:

This is a Contract to Hire position based out of Phoenix, AZ.

Pay and Benefits: The pay range for this position is $21.00 - $21.00/hr.

Benefits:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Phoenix, AZ.

Final date to receive applications: This position is anticipated to close on Jan 20, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.