Commercial Banking Associate - Deposit

Commercial Banking Associate – Deposit Support

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Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We work with integrity, provide valued advice, and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company.

• Passion for Excellence
• Success is Never Final
• Do the Right Thing
• One Alerus

The Commercial Banking Associate – Deposit Support provides critical, comprehensive support to Bankers specializing in deposit clients such as commercial businesses, government entities, and nonprofit organizations. The position involves managing specialized banking solutions tailored to each sector’s unique needs, ensuring efficient account management, regulatory compliance, and exceptional customer service.

• Serve as a point of contact with deposit clients, acting as a liaison between relationship managers and clients, ensuring timely responses and follow‑ups.
• Coordinate scheduling of client meetings, events, and follow‑up activities.
• Prepare briefing materials and client insights to support relationship management efforts.
• Assist in onboarding new deposit clients and maintenance efforts, including documentation and compliance coordination.
• Provide outstanding service to deposit clients, addressing inquiries, resolving issues, and assisting with various banking needs.
• Perform accurate and timely account maintenance tasks—opening new accounts, updating client information, processing transactions, and overseeing the request and fulfillment process for client checks and debit cards.
• Ensure adherence to KYC, CIP, CDD, BSA processes, policies, and regulatory requirements.
• Maintain Commercial Deposit Signature Card and Master Resolution.
• Track sales pipeline activity using CRM tools and support the preparation of credit packages, proposals, and term sheets.
• Collaborate closely with Bankers, providing comprehensive administrative and operational support to help them manage and grow their client portfolios.
• Prepare professional presentations and proposals for specialized sectors, ensuring accuracy, clarity, and adherence to brand guidelines and RFP requirements.
• Coordinate and act as the first point of contact to ensure seamless transition of requested commercial banking, investment, ARB, and Treasury Management referrals.
• Maintain the accuracy of data within internal applications across partner departments.

• Associate’s degree or equivalent combination of education and/or related experience in the financial services industry.
• 1+ year of commercial, government, or nonprofit administration and/or deposit/investment experience.
• Understanding of commercial deposits, bank operations, products and services, and business entity structure and documentation.
• Capacity to manage and stay organized while working with high volume, time‑sensitive transactions with proven time‑management, problem‑solving skills, and resourcefulness.
• Ability to be flexible, implement continuous change, and demonstrate a positive attitude.
• High level of commitment to accuracy and detail.
• Effective written and verbal communication skills.
• High level of discretion, professionalism, and collaboration skills.
• Proactive, detail‑oriented, resourceful, and thrives in a fast‑paced, client‑focused environment.

• Competitive compensation including base salary, bonus, and/or incentive opportunities.
• Comprehensive benefits package with health, dental, vision, life, long‑term disability, 401(k), and ESOP options.
• Generous paid time off programs—flexible time off, company‑paid holidays, parental, and bereavement leave.
• Learning and development resources for personal and professional growth.
• Access to financial experts, wellness tools, and discounts on Alerus products and services.
• Support for community engagement through paid volunteer time and company donation match opportunities.

Work is typically performed in an office setting. The employee regularly sits for extended periods and occasionally moves about the office, utilizing ergonomic safeguards. The employee may occasionally lift or move supplies and materials up to twenty pounds.

$22.00 – $30.00 per hour.

Alerus is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.