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National Accounts Coordinator

Job in Phoenix, Maricopa County, Arizona, 85002, USA
Listing for: Republic Services, Inc.
Full Time position
Listed on 2026-03-06
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17.65 - 26.45 USD Hourly USD 17.65 26.45 HOUR
Job Description & How to Apply Below
POSITION SUMMARY:

The National Accounts Coordinator provides support to our National Account Specialists, retail customers, and internal customers. The National Accounts Coordinator prepares purchase orders, submits billing, and create service routes in support of our retail customers.

PRINCIPAL RESPONSIBILITIES:

* Prepares purchase orders and work orders for intercompany and customer requested supplies and services.

* Works closely with National Account Specialists to respond to and service retail customers.

* Research and resolve concerns and questions for retail technician and customer calls.

* Assists other departments and divisions with customer needs.

* Uses software to build service routes for retail technicians.

* Update supply logs, enter service dates into customer schedules, assemble routing for weekly retail services, and any other assigned tasks such as assisting National Account Specialists with customer reporting.

* Participate in on-call support for customers and technicians.

* Review and submit billing in support of retail customers.

* Performs other related duties as assigned.

QUALIFICATIONS:

* Previous customer service experience.

* Knowledge of waste industry.

* Ability to work within a team environment and handle multiple tasks.

MINIMUM REQUIREMENTS:

* Experience in a high volume or large corporate environment.

* Excellent communication and problem solving skills.

* Strong computer, MS Excel, and phone skills required.

Pay Range: $17.65-$26.45 USD Hourly

Location:

USA-Remote

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

* Comprehensive medical benefits coverage, dental plans and vision coverage.

* Health care and dependent care spending accounts.

* Short- and long-term disability.

* Life insurance and accidental death & dismemberment insurance.

* Employee and Family Assistance Program (EAP).

* Employee discount programs.

* Retirement plan with a generous company match.

* Employee Stock Purchase Plan (ESPP).

* Paid Time Off (PTO)

* Benefits

* Washington PTO:

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

* Safe:
We protect the livelihoods of our colleagues and communities.

* Committed to Serve:
We go above and beyond to exceed our customers' expectations.

* Environmentally Responsible:
We take action to improve our environment.

* Driven:
We deliver results in the right way.

* Human-Centered:
We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team…
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