Night of Show Upsells - Van Buren

Position: Night of Show Upsells - The Van Buren
Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground.

There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

The upsell team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as VIP reserved Seating. This team will work closely with the Box Office Manager and operations team to determine what offers will be available for each show, and how this will be communicated to our guests.

It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

Job Functions:

* Greet all guests and assist in answering any questions they may have about the venue

* Sell all the various upsells offered at each event including VIP Seating

* Communicate daily concert promotions, upgrades, future ticket deals to guests

* Assist in setting up and breaking down chairs, signs, and tables as needed

* Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued

* Maintain order and ensure adherence to safety rules

* Handle credit card transactions according to Live Nation's audit guidelines

* Balance out at the end of each shift with a supervisor

Qualifications:

Required

* High school diploma/GED

* Must be at least 18 years of age

* Excellent verbal, written and interpersonal communication skills

* Familiar with iPhone and iPad technology

* Ability to work weekdays, weekends and holidays, including late evenings

Preferred

* Point of sales experience

* Customer service experience

Physical Demands/Working Environment:

* Working environment is fast-paced, often loud and stressful

* Position requires extended periods of prolonged standing and working on your feet

* Must be able to lift or move up to 25 lbs. using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be…