Surveillance Officer

Surveillance Officer – BetMGM

Join BetMGM as we bring the magic of Vegas to our players. Our team of over 1,400 talented members is revolutionizing sports betting and online gaming across the United States and Canada.

The Surveillance Officer contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure gaming experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.

• Operate various closed‑circuit television (CCTV) technology to monitor and review sports book activities, archive audio and video evidence, and monitor the system for malfunctions.
• Proactively monitor sports book areas and personnel including, but not limited to, Cage, Soft Count, Kiosks, and Sports Bar to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
• Proactively observe and review video and then complete required documentation regarding specific incidents including guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
• Maintain and improve knowledge of sports book rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.
• Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary. Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non‑public information learned as an employee.
• Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.
• Collaborate with leadership to maximize guest experience.
• Perform other job‑related duties as requested.

• 1+ year of relevant experience.
• At least one year of gaming and/or Surveillance experience.
• Previous experience working in a similar resort setting.

The hourly range for this position is $14.23 to $22.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance‑based bonus plan.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration‑related employment authorization sponsorship including H‑1B, O‑1, E‑3, TN, OPT, etc.

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre‑tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. The licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

Glendale, AZ (Fully Onsite)

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination‑free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

For applicants requiring assistance or accommodation with your application due to a disability, please contact us at