Radiant Logic Engineer

* Description
* Job Description:

The Virtual Directory Engineer will be primarily responsible for interacting with our internal customers. This includes responding to emails, Service Now Incidents, phone calls, instant messages, troubleshooting meetings, etc. They will also need to work with assessment, design, engineering to deploy new changes into production, validate infrastructure state, and respond to engineering requests. Other responsibilities include monitoring alerts and responding accordingly, updating and validating existing documentation, and ad hoc work as appropriate.

Our client is building a new Private Cloud infrastructure and this engineer may also contribute to assessing the security controls for the virtual directory / IAM environment in the new Private Cloud (in addition to typical engineering work). They may help design, implement and test those controls to ensure the secure migration from the old infrastructure to the new modern on-prem cloud.

Key Responsibilities:

* Responding to ongoing customer requests - must be great at asking questions to develop a good understanding of their needs

* Supporting Radiant Logic VDS and possibly some legacy Oracle Unified Directory work

* Handling new customer intake

* Managing non-human requests

* May be leveraged to support migration from RL VDS 7.3 to 7.4

* Participating in DC migration efforts

Qualifications:

* Understanding of LDAP concepts and IAM as a whole

* Experience with SQL Database (views/joins/lookups) and ETL concepts

* Familiarity with virtual directory products like Radiant Logic VDS, Oracle Unified Directory, PING, PING Federate, or similar products - need to understand something with multiple integration data points and not just a standard directory. All data isn't always in LDAP in a Virtual Directory environment. Sometimes you have to trace it back to primary data source.

* Experience in Agile environments - currently they are KANBAN but may switch to Scrum. Documentation is done with One Note and Confluence. JIRA for engineering tasks and SNOW for incident ticketing.

* Great customer interaction skills are very important because they'll be helping intake customer requests - have to ask good questions to understand the need.
Plus skills:

* Experience with Power Shell scripting is a plus - especially if they want to move up to engineering team at some point.

* Basic understanding of PBAC/RBAC/ABAC is helpful but not critical

* Familiarity with SIEM tools is a plus but not needed for the role - mainly because it could help you understand how data is aggregated into a single view.
Additional

Skills & Qualifications
Additional Information:

* The team is currently juggling various workloads, including ongoing work for corrective actions and continuously incoming internal customer requests.

* The team is currently supporting RL VDS and OUD, and is in the process of migrating from OUD TNS to RL VDS.

* The team is also migrating from MIS/MIM to RL VDS at the same time.

* The team is also handling new customer intake and non-human requests.

* The team is also doing a 7.3 to 7.4 migration for RL VDS.

* The team is also participating in the DC migration effot.

* The team will have 100 servers to maintain by July/August and they are going to be down 3 engineers in July and August for short term leave

* The current team is splitting to get the work done - some will go to new DC workloads and a couple will be dedicated to new requests from other internal teams.

* Skills
* Active directory, Radiant Logic, Radiant One, Identity Data Platform, SQL, LDAP, Oracle Identity Directory, OID, SAML, OIDC, OAuth, ETL

* Top Skills Details
* Active directory,Radiant Logic,Radiant One,Identity Data Platform,SQL

* Additional

Skills & Qualifications
* 4) Understanding of Policy Based Access Control

* Experience Level
* Intermediate Level

* Job Type & Location
* This is a Contract position based out of Phoenix, AZ.

* Pay and Benefits
* The pay range for this position is $54.60 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or…