Network Engineer

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When you join Food for the Hungry (FH), you embrace God’s calling for your life and engage in work that combines your talents and faith. In the same way that FH is committed to unlocking resilience and flourishing in communities around the globe, we are dedicated to creating a workplace where our team members can thrive and grow.

Job Summary

The Network Engineer’s role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.

This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end user training where required.

• Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation
• Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives.
• Ability to relay technical information to non-technical individuals and the ability to interact with end users to determine or diagnose network and security issues.
• Strong working knowledge of server and desktop operating systems including Windows OS, Ubuntu Linux, and Mac OS.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Knowledge of authentication and security protocols, cryptography, and application security.

Responsibilities

• Perform hands‑on, day‑to‑day administration of the network infrastructure, including reviewing logs, physical inspections, testing for vulnerabilities, solving security issues, and maintaining documentation.
• Work with the Infrastructure team to research, plan, design, implement, maintain, and upgrade local and wide area network infrastructure, including routers, firewalls, switches, access points, gateways, VPNs, DNS servers, DHCP servers, clustering solutions, and related hardware, software, services, and web protocols.
• Maintain inventories of all networking equipment, hardware support contracts and software licenses, including replacement schedules and disposal of equipment.
• Write, and update network documentation and network diagrams.
• Work closely with IT Support and Infrastructure teams to develop and implement network and software standards, updates, maintenance, and patching.
• Design and configure base configuration templates for field networking equipment through centralized management platforms such Cisco/Meraki and Uni Fi cloud portals.
• Find innovative and cost‑effective IT infrastructure solutions to solve field office problems.
• Participate in an on‑call rotation for unplanned outages.
• Ability to work outside of normal business hours for scheduled maintenance windows.
• Other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience accepted.
• At least 4 years of experience or directly related training; or demonstrated mastery of subject matter.
• Experience working in cloud environments such as AWS or Azure and managing VMWare networking.
• Experience managing network functions via Windows Server, DHCP, DNS, AD Certificate Services and Active Directory.
• Experience managing Palo Alto Networks and Cisco Meraki firewalls a plus.
• Experience managing Virtual Private Networks (VPN).
• Experience and ability in managing Linux servers.
• Ability to travel up to 5% domestically and internationally.

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero‑tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies.

Violations to stated policies will be subject to corrective action up to and including termination of employment.

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Mid‑Senior level

Full‑time

Information Technology

Non‑profit Organizations, Religious Institutions, and Civic and Social Organizations