Claims Center Training Architect

A leading insurance company in Phoenix is seeking a Claim Center Trainer/Facilitator to design and deliver engaging training programs for new hires and current employees. This role emphasizes building foundational and advanced skills essential for North America Claims Contact Center positions, ensuring effective knowledge transfer and professional growth. Responsibilities include designing curricula, facilitating learning sessions, assessing learner needs, and evaluating training effectiveness.

The ideal candidate will possess a Bachelor's degree and a passion for transformative training environments.
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