Counseling Program Manager - College of Humanities and Social Sciences

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AZ Phoenix time type:
Full time posted on:
Posted Todayjob requisition :
RGrand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of the Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Shape the future of Grand Canyon University students by joining the , a college dedicated to preparing learners for meaningful, career‑ready pathways. We’re seeking a full‑time Counseling Program Manager who will play a key role in driving the daily operations of GCU’s Counseling programs. This is an exciting opportunity for someone who thrives in a dynamic environment, enjoys supporting student success, and is ready to make a lasting impact on a growing academic community.
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* What you will do:

*** Coordinate all aspects of a “program” to achieve stated goals.
* Responsible for drafting program/process guidelines and documenting all needed guidelines to achieve any accreditation needed.
* Coordinate data collection, analysis, and preparation of required reports regarding programs.
* Prepare documents required for approval of new or revised academic programs or initiatives.
* Serve on counseling related committees as needed.
* Contact/Liaison for NBCC and students for national exam information.
* Provide administrative oversight of practicum and internship clinical site supervisors, ensuring verification of qualifications, licensure, supervision training, and documentation in compliance with accreditation standards.
* Assist with review and update of practicum and internship policies, procedures, and trainings.
* Assist in addressing practicum and internship concerns raised by students, site supervisors, practicum, and practicum/internship course faculty supervisors, etc.
* Responsible for maintaining partnerships and communication with the Office of Field Experience (OFE), Faculty Training and Development (FT&D), Faculty Services (FS), and other GCE related support services.
* Responsible for all student academic data analysis
* Assist faculty and college/university administration with creating improvement plans to enhance student learning/performance.
* Facilitate the programmatic review.
* Track all student data, e.g., withdrawals, failure
* Develop report format and presentation format as required to present data for decision making
* Participate in academic committee meetings as appropriate
* Recommend and execute improvements for academic internal processes within college.
* Serve as the key liaison with programmatic issues and informs college/university administration as appropriate.
* Troubleshoot student issues through research and internal investigation and ensures a high level of student service.
* May intervene in course/class substitution to ensure resources are available to maintain classroom learning.
* May act as primary contact for all student and practicum/intern issues related to programs and is responsible for coordinating the resolution of student issues at the college level. Ensures that students receive a response within a reasonable period.
* May be involved in outreach activities or campus activities which contribute to campus life and student/staff engagement.
* Support the program by updating all collateral material, catalog, websites, and provides key information updates to all.
* Delegates/assigns projects to others as necessary.
* Assist with the hiring, supervision, and evaluation of student workers or other resources needed to achieve program objectives. Delegates/assigns projects to others as necessary.
* Other duties as assigned.
** What you need:
*** Master’s degree in professional counseling, clinical mental health counseling, school counseling, or other related counseling degree.
* Licensed in a counseling related field such as professional counseling.
* Two or more years of experience in the counseling field.
* One or more years of post-secondary academic experience in any capacity.
* Knowledge of Internet software and…