Financial Coordinator at Rusty Jones Orthodontics

Job Type

Full-time

Financial Coordinator – Rusty Jones Orthodontics is seeking a skilled and passionate coordinator to join our well‑established team. With a strong reputation for exceptional patient care and cutting‑edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient‑centered practice. The successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website:
About Rusty Jones Orthodontics | Phoenix Orthodontist

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions.
• Insurance Verification & Claims:
  Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims.
• Patient Billing & Collections:
  Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances.
• Customer Service:
  Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities.
• Documentation & Record Keeping:
  Maintain up‑to‑date and accurate financial records, agreements, and insurance documentation within the practice management software.

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred).
• Must be bilingual.
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes.
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically.
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.
• Capable of working independently and as part of a collaborative team in a fast‑paced environment.
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards.
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

• Medical, Dental, Vision, and Pet Insurance.
• 401(k).
• Paid holidays.
• Paid time off.

$20-23/hr