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Customer Service Rep

Call Center Operations Lead

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: One Inc
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading digital payments company is seeking an experienced Call Center Manager to oversee daily operations in Phoenix, AZ. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to manage personnel effectively. Responsibilities include coaching staff, analyzing call center data, and ensuring service level objectives are met. The role requires a degree in Business or Communications and a minimum of 2 years in a call center environment, with CRM knowledge valued.
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