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Customer Service Representative at Expert Technology Services Phoenix, AZ
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-03-11
Listing for:
Itlearn360
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
Customer Service Representative job at Expert Technology Services. Phoenix, AZ.
Responsibilities- Provide customer service through both face-to-face and virtual interactions
- Assist customers by offering guidance and instruction on completing forms
- Manage and respond to inquiries in a team inbox from both internal and external customers
- Exercise judgment in interpreting and applying customer service procedures
- Schedule and handle in-person and virtual appointments via a shared team calendar
- Hybrid work schedule: 3 days in office, 2 days remote
- customer service experience
- knowledge of tax law
- bilingual
- adaptable to business software
- experience with Google Suite/Microsoft Office
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