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Resident Relations & Leasing Coordinator

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Medium
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Who We Are

Culdesac Tempe is a mixed‑use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 20+ retailers including the James Beard‑nominated Cocina Chiwas. Culdesac is the co‑developer and property manager. However, we call it Neighborhood Management because this so much more than just an apartment complex.

Learn more about our vision, our product, and how we are changing how people live, work, and move:

Watch An immersive look at life in our car‑free neighborhood by Hard Reset

Read Living Car‑free in Arizona, on Purpose and Happily by The New York Times

Read "America's "First Car‑Free Neighborhood"" by Dwell

Watch Blueprint for Environmentally Friendly, Car‑Free Living on PBS News Hour

Listen to the conversation about designed environments to improve healthspan, mobility, and positive habits – Ryan Johnson and hall‑of‑fame basketball player Steve Nash on the Good Traffic podcast

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 home builder in the US), Zigg Capital, and Y Combinator.

The Role

Culdesac is growing our team and looking for a Resident Relations & Leasing Coordinator at Culdesac Tempe and La Paloma to help with our mission, working from our Tempe neighborhood office.

The Resident Relations & Leasing Coordinator is responsible for providing exceptional customer service and supporting the leasing process from initial contact to move‑in. Responsibilities include managing community events and answering resident questions to ensure a high level of resident satisfaction. You will generate and contact leads, coordinate tours of our neighborhood, and oversee the application and move‑in processes.

The Requirements

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.

Experience providing exceptional customer service to residents, guests, and public, while managing the day‑to‑day operations of a community. You will support overall community engagement and neighborhood experience that will include residents, retail partners, and local community members. You support daily administrative tasks, such as answering phones, greeting residents, and supporting the property management team with any special projects.

Experience with
lead generation and attracting prospects. You bring a sales mindset to increase interest through nurturing and educating, with the ultimate goal of converting leads to residents.

Experience with
CRM and property management software is a plus.

Ability to make decisions quickly and work in a fast‑paced environment.

Passion for understanding our brand and interest in sharing our brand with new prospects.

Willing to work on‑site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours.

Prioritizes a lifestyle leveraging public transportation, micromobility
, and other alternatives to private cars.

Locations

We are headquartered in Tempe, AZ. This position is an onsite role at our Tempe Neighborhood.

Benefits & Perks
  • 🏥
    Benefits Package – Includes options for medical, dental, and vision.
  • 🐣
    Parental Leave – Up to 12 weeks paid time off for qualifying events.
  • 🏦
    401K Savings – Menu of savings types through Guideline.
  • 🚲
    Mobility Stipend – Up to $500 to invest in employee micro‑mobility setup (e.g., e‑bike, e‑scooter, micro‑mobility accessories).
  • 🛴
    Car‑Free Commuter Benefit – $200 per month paid by Culdesac.
  • 🏡
    On‑Site Living Discount – 30% discount on base rent for 1 unit at a Culdesac‑managed property.
  • 💰
    Performance‑based commission plan – Eligible for participation in accordance with company policy.
Our Values

As sprawl became commonplace in our cities, we grew less connected to each other. We normalized hour‑long commutes, even as private vehicle…

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