Performing Bilingual Collector

Benefits and Perks

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health Insurance, Dental / Vision
• Life Insurance
• Paid Vacation and Holidays
• Paid Personal / Sick Days
• Paid Training
• Generous Employee Discounts

Del Sol Furniture is looking for experienced collectors to join our team! We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes. Are you driven, persuasive, and passionate about achieving results? We’re looking for a high-performing Bilingual Collector who thrives in a fast-paced environment, knows how to connect with people, and takes pride in delivering excellent customer service while meeting collection goals.

• Contact customers with past‑due accounts in a professional, empathetic, and results‑oriented manner.
• Negotiate payment arrangements while adhering to company policies and federal/state regulations.
• Document customer interactions and payment agreements accurately in the system.
• Collaborate with the credit and customer service teams to resolve customer concerns and minimize delinquency.
• Consistently meet or exceed collection targets, call volume, and follow‑up goals.

• Bilingual (English/Spanish) – Required.
• Proven experience in collections, accounts receivable, or a similar role.
• Strong negotiation and communication skills.
• Resilience, persistence, and a results‑driven attitude.
• Ability to handle difficult conversations with professionalism and empathy.
• Detail‑oriented with strong organizational and documentation skills.
• Basic computer skills and familiarity with CRM or collection software.
• Must be 18 years old.
• Must be able to work Saturdays.
• Strong communication skills over the phone required.

• Location:
  
  Central Phoenix (in‑office)
• Full Time
• Pay: $18 to $20 Hourly Base plus earned commission (potential to reach $50,000+ annual salary)
• Shift: 8‑hour or 10‑hour shifts;
  Saturdays required
• On‑the‑job training available

Del Sol is committed to developing long‑term relationships by exceeding expectations in service, product quality and credit opportunities. Through honesty, credibility, and the integrity of family ownership, we will provide genuine value and incomparable service that far surpasses our competition. Our entire team, both sales and support, will provide an exceptional experience and the highest level of professionalism through hard work, training and a sincere concern for the needs of our clients.