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Customer Service Rep Customer Success Mgr./ CSM

Customer Care Operations Analyst

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: PetSmart
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading pet retail company is seeking a Customer Care Specialist to manage forecasting, reporting, and digital experience enhancements. The role requires 2–4 years of customer service experience and proficiency with data analysis tools. Strong communication and organizational skills are essential as you will collaborate with cross-functional teams to enhance the customer experience. This position fosters a hybrid work environment with a minimum of four days in the office, promoting teamwork and flexibility.
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