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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Senior Client Service & Account Support Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Cambridge Investment Research
Full Time position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A financial services firm is seeking a Senior Service Experience Specialist to enhance client experience by supporting financial professionals. The role requires expertise in managing account inquiries, processing paperwork, and resolving service issues effectively. Ideal candidates will have a strong customer service background, excellent communication skills, and a detail-oriented mindset. This hybrid position is located near Fairfield, IA or Phoenix, AZ, requiring three days a week in the office.
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Position Requirements
10+ Years work experience
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