Assistant Property Manager

Overview

As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll provide exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.

Location: Greenspoint at Paradise Valley

Compensation: includes pay and more. Salary range: $24.00-$26.00

Why work for Mission Rock? Mission Rock Residential aims to provide the highest quality of service to residents, clients, and team members by upholding our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. We foster an equitable and inclusive workplace to drive innovation and support career growth.

Check out our benefits included in the compensation plan:

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Floating Holiday & Volunteer Day
• Accrue sick time each year plus fifteen days (120 hours) of vacation time the first year and more
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)
• State-specific sick time and vacation policies vary; inquire with your hiring manager

The Assistant Property Manager is a process-oriented individual passionate about customer service, attention to detail, and leadership. Mission Rock’s leadership expectations center around connecting with our team members and leading by example. The role could perform any of the following:

• Manage payables and collections with attention to detail and quality control
• Provide exceptional service to current residents related to the renting experience (leases, maintenance, engagement, questions)
• Assist with marketing efforts to attract new residents and retain existing ones (community events, outreach)
• Engage with the team and embody Mission Rock’s culture; collaborate with the Property Manager and teammates onsite, regionally, and with corporate support
• Maintain meaningful and effective communication across emails, phone calls, social media, and in-person conversations
• Lease and pre-lease apartment homes; understand lease requirements and ensure compliance; provide community tours in diverse weather conditions
• Maintain a neat office/clubhouse and contribute to a well-kept community

• Provide outstanding customer service and resolve resident issues promptly
• Support rental transactions including payments and renewals
• Coordinate daily property operations and communication

• Ability and desire to work within and lead a team
• Strong customer service and communication skills with a willingness to develop rapport with residents and team members
• Excellent organizational and time-management skills with attention to detail
• Empathy, collaboration, and engagement with others
• Solution-oriented mindset
• 2-3 years of customer service or sales experience
• Adherence to Fair Housing best practices
• Advanced computer skills, including Microsoft Office
• Property management skills/experience

Final date to receive applications: 2/20/26. If a candidate is not identified by that date, later applicants may be considered.