Bilingual & Member Support Specialist
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-25
Listing for:
Humana Inc
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
A leading health insurance provider is seeking a Consumer Service Operations Representative to assist members with their health benefit questions. The ideal candidate will possess bilingual skills (English/Spanish) and have a strong customer service background. Responsibilities include engaging callers, assessing eligibility for programs, and building relationships with members. This position emphasizes empathy, critical thinking, and attention to detail in a fast-paced environment, offering a pay range of $40,000 - $52,300 per year.
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