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Bilingual & Member Support Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 52300 USD Yearly USD 40000.00 52300.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Benefits & Member Support Specialist
A leading health insurance provider is seeking a Consumer Service Operations Representative to assist members with their health benefit questions. The ideal candidate will possess bilingual skills (English/Spanish) and have a strong customer service background. Responsibilities include engaging callers, assessing eligibility for programs, and building relationships with members. This position emphasizes empathy, critical thinking, and attention to detail in a fast-paced environment, offering a pay range of $40,000 - $52,300 per year.
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