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Bilingual Event Manager / Planner Client Relationship Manager Customer Success Mgr./ CSM

Airport Control Center: Customer Service Manager

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: American Airlines
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Event Manager / Planner, Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Event Manager / Planner, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
A major airline is seeking a Customer Service Manager for its Phoenix location. The role involves leading the customer service team, ensuring compliance with operations, and mentoring staff. Candidates should possess a high school diploma and a strong background in customer service. The position requires ability to work flexible hours, including weekends and holidays. An inclusive workplace culture is emphasized, along with competitive benefits and travel perks for employees.
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