Customer Care Representative
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-22
Listing for:
Oneguard Home Warranties
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
- Accept inbound customer calls and provide repair service by issuing work-orders to contractors for covered home warranty items
- Assist customers by answering home warranty questions and explaining coverage
- Follow-up with customers and contractors to ensure that service is performed in a timely manner, and with One Guard's high standard of quality
- Resolve customer concerns in a professional and timely manner
- Learn and exhibit a solid understanding of our various warranty plans and options
- Recognize and act on opportunities to recommend and sell additional warranty coverage
- Accurately and efficiently process new warranty orders
- 2+ years of customer service or related experience
- Must be a relationship-builder with an ability to work in a dynamic, team-based environment. Outstanding communication is required
- Strong verbal, written, and organizational skills
- Excellent problem-solving and decision-making abilities
- Bilingual in English and Spanish is a plus
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×